Click-to-call, also known as click-to-talk, click-to-dial, click-to-chat and click-to-text, is a form of Web-based communication in which a person clicks an object like a button, image or text, to request an immediate connection with another person in real-time, by phone call.
Click to talk requests are most commonly used on websites but can also be initiated by hyperlink placed in email, blogs, wikis, flash animations, videos, apps and other Internet-based elements or user interfaces.
With Click 2 Call facilities, people have an easy way to contact the correct department at the click of a button.
Benefits of Click2Call feature
Easy installation
Click 2 Call function can be installed on your website, app, ads, blog or any point of contact for your customers to reach out at the click of a button.
Record & log calls
Maintain an account of all calls registered and logged in a centralized database for future communications. Click 2 Call offers a smart way to log calls.
Generate conversions
Get more people to contact your business directly and clarify their queries as soon as questions arise. Click 2 Call provides you the ideal base to generate conversions.
Offer easy access
Prospects can find out more about your business with a simple way to contact your business. Click 2 Call manages your customer queries almost as quickly as they arise.
Solve customer queries
With Click 2 Call features, you can interact with the market in real-time, where customers have a reliable and effective channel to communicate with your company.
Boost productivity
Click 2 Call can boost the productivity of your business by creating a cost-effective and timely communication method for your customers.
Inbound lead generation
Use Click 2 Call for inbound lead generation as customers browse through your company and interact with your business directly at the click of a button.
Hosting & Support
You don't have to invest in a hosting provider or other infrastructure when iKontel offers hosting and support to manage all your communications in one place.
Inbound lead generation
You can set up Click2Call on your website, apps, social media, text messages and more. Click2Call allows customers to simply click on a button to contact your business. Using Click2Call for business, you can boost client relations and increase customer engagement. When a convenient contact option is available, customers will use it frequently. Click2Call attracts more leads for your business through your digital assets.
With Click 2 Call, you can also track calls and collect customer data for future communications.
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