Your Trusted Voice Bot Solution Provider in India
Handling millions of calls efficiently takes more than a human workforce — it takes intelligent automation. At iKonTel, we offer advanced voice bot solutions powered by AI, machine learning, and NLP. As a top voice bot solution provider in India, we help businesses across banking, retail, agriculture, and utilities optimize their customer engagement. With iKonTel, your call center becomes faster, smarter, and more scalable.
Backed by a team of IITians, we’ve developed our own proprietary voice bot technology—never relying on third-party tools—ensuring 99.9% performance, end-to-end security, and total control. That’s why we’re counted among the best voice bot companies in India.
Empowering Businesses with Proven Impact
1M+
Calls/Day
During COVID-19
500+
Businesses
Supported
20+
Industries
Impacted
Significance of Voicebot solutions
Voice Bots have several valuable applications that can help all major industries, however, the main purpose of voicebot is to automate customer interactions and business communications. As a leading Voice bot solution provider in India, iKonTel empowers businesses to handle high call volumes efficiently with AI-driven automation.
Let's understand how voice bot helps an organization
Voice bots play a crucial role in streamlining business operations by automating a wide range of tasks—from scheduling in-person meetings and updating customer data to running lead-generation campaigns and collecting market insights. Our voice bot features response to customer queries, manage application statuses, and activate personalized alerts or reminders. By integrating with NLP, voice bots can understand customer intent and even detect emotions, enabling highly personalized interactions. Their ability to work alongside human agents ensures seamless customer support, reduces workload for call center staff, and enhances top-of-the-funnel marketing efficiency—ultimately helping businesses scale operations while delivering smarter, faster service.
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Schedule in-person meetings using Voice Assistant
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Update customer data easily
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Conduct automated lead-generation campaigns
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Collect smart market data effectively
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Collect and update the status of applications
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Updated top-of-the-funnel marketing calls
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Reminders, alerts & personalized interactions
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Scale up your business database with automated data records
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Streamline incoming calls
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Instant response to customers' queries
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Voice bot and human work in tandem for a seamless customer support
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Reduce call agent workload
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Provide personalized responses to specific queries
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Easily interacts with NLP to understand customer intent
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Smart enough to understand customers' emotion
Voicebot Use cases
Hundreds of companies trust iKonTel’s Intelligent Voice Assistance to automate workflows and enhance customer engagement across various industries. Our humanized Collection Bot streamlines loan recovery processes, significantly reducing operational costs. In the insurance sector, customers can register claims directly from the accident site through an IVR-enabled voice bot. For government services, our solution breaks language barriers, allowing citizens to easily access services and register grievances. Healthcare providers benefit by automating appointment bookings and related interactions, improving efficiency and patient satisfaction. In customer care, voice bots handle initial call flows, filter leads, and minimize agent workload. We also simplify tele-verification by automating multi-step application checks. Whether it’s improving governance, speeding up insurance claims, or modernizing contact centre, iKonTel’s AI Voice Bot Solution delivers intelligent, scalable automation tailored to your business needs.
Collections
Automate loan collection with a humanised Collection Bot—save up to 80% on resources, reduce costs significantly, and streamline recovery with intelligent, emotion-aware voice interactions at scale.
Insurance
Register a claim through voice bot, by calling dedicated helpline number from the accident spot and choose the relevant option on the IVR to get connected to the voice bot
Government
Eradicate Language barriers and boost governance by making it simpler for citizens to access services and register grievance
Healthcare
Automate patients’ appointment booking and other healthcare related process through Voicebot
Customer Care
Value Addition to Call Centres for handling initial call flows for filtration of leads
Tele-Verification
Automate Tele-Verification Process through Voicebot by asking multiple questions required for application verification
Get a customized VoiceBot Solution From iKonTel
What makes Voice Bots extremely useful for businesses is their personalization. The AI powered software can be tailored to meet the specific requirements of any business enterprise. With automated natural language processing, Voice Bots can be designed in various languages and for top-notch industry functions.You can get a custom Voice Bot that can showcase your brand image in the best way possible.
Customers can interact with your business through a simulation that is robust, responsive and smart. Implementing a personalized experience for customers is easier using Voice Bots. Besides, marketing automation and data collection is scaled up using AI & ML algorithms to track, record and repurpose business data.
Being one of the top-notch Ai voice Bot companies in India, iKonTel has expertise in offering customized & result-driven Voice Bot solutions. Having said that we develop a complete ecosystem, roadmap, journey building and develop a solution to meet your unique business requirements. Just specify your requirements and our team of engineers will use the latest technology and framework to build an intelligent Voice Bot that matches your business needs.
Get Started FreeIndustry we cater
iKonTel’s Intelligent Voice Assistance is designed to serve a wide range of industries with tailored solutions that enhance communication and operational efficiency. Whether it's the Banking and BFSI sector, agriculture, or healthcare, our voice bots automate repetitive tasks, streamline customer queries, and improve engagement through natural, human-like conversations. For utilities, grievance redressal, and service centers, our bots ensure 24/7 availability and faster resolution times. In fast-paced sectors like travel agencies, logistics, e-commerce, OTT platforms, and the automobile industry, our AI Voice Bot Solution enables businesses to scale operations, improve lead conversion, and deliver seamless customer support. From booking appointments to managing inquiries and reminders, our voice bots work intelligently across regional languages and platforms. With emotion detection, NLP, and sentiment analysis, iKonTel empowers businesses with future-ready automation. Choose iKonTel to experience voice technology that adapts, responds, and delivers—smartly and efficiently.
- Bank
- BFSI
- Agriculture
- Healthcare
- Utilities
- Grievance
- Service centre
- Travel portal/Agency
- Logistics/Courier
- OTT
- E-commerce
- Automobile
Why choose iKonTel Voicebot Solutions
iKonTel voicebot solutions has Top features like Natural Language Processing (NLP), Machine Learning (ML), Language detection, Sentiment & intent analysis which makes it more efficient engaging in complex conversations and is capable of Language Switching as per customers’ convenience. iKonTel sends millions of bots daily which can be Integrated easily at an affordable price by reducing operational costs significantly. Choosing a reliable Voicebot Solutions provider is daunting, but worry not as we have helped over hundreds of clients and save huge money. Because of our precise work and fool proof process we have been awarded one of the trusted voice bot companies in India.
- Automatic speech recognition : Automatic Speech Recognition (ASR) makes use of Artificial Intelligence (AI) technology to process human speech into readable text which can be used to automate customer interactions and business communications
- Omnichannel-Capabilities : It allows organisations to communicate with their customers through multiple channels and touchpoints such as Phone Calls, Email, Voicebot, SMS, IVR, WhatsApp and Social Media
- Contextual-Conversations : It helps to start the conversation with previously known facts to make the conversation more effective, relevant, natural, personalized, and to create engaging experience for the users
- Multi-language Support : It extends the customer support experience to people who don't speak most common languages like English and Hindi and are more comfortable conversing in their own regional language.
- NLP-Engine : It enables systems to understand both written and spoken unstructured human language to analyse and derive meaning from it to respond adequately which helps to get insights.
- Our own CRM : We have our own inhouse developed CRM which is integrated with Voicebot to enhance Customer communication through multiple channels
- Customer Sentiment Recognition: Automatic detection of emotions can be done when customers interact with Voicebot to understand and analysis how they feel and this sentiment data can be used for further communications
- Flexible-deployment : Our system is cloud based and can be deployed remotely which has flexibility to be designed according to everyone's need
- Text-to-speech : We use Text-to-Speech technology which helps to convert text into natural sounding speech to deliver a human‑like personalized customer experience
- Live agent in loop : We have capabilities to transfer Voicebot calls to Live Agent seamlessly
- Hybrify communication : A Hybrify communication model is also possible where Voicebot and Human agent both get the opportunity to communicate with the customer
- Boost Outbound Sales with Voice AI: Designed for outbound sales, lead qualification, and real-time voice analytics to drive faster conversions.
- Enterprise-Ready AI Features: Tailored for large enterprises needing advanced features like emotion AI, multilingual speech recognition, and Robotic Process Automation (RPA).
- Multilingual Voice AI for Global Engagement: Builds intelligent, multilingual voice AI solutions to enhance global customer engagement.
Some of the important features
Facilitate Uninterrupted Live Communication
Customer Services Available 24/7
Saves Time and Reduces Operational Costs
Minimizes People-to-People Interactions
Eliminates Tedious, Repetitive Tasks
Offers a Smoother Customer Journey
Delivers Quick and Organized Solutions
Enhances Security with Voice Authentication
AI-Driven Intelligence
Seamless Integration Capabilities
Real-Time Analytics
Multilingual Support
Best and Affordable Voice Bot Solutions Across India
iKonTel delivers the best Voice Bot solutions across India. With services in Mumbai, Bangalore, Bhubaneswar, Nagpur, Rajasthan, Varanasi, Pune, Hyderabad, and other regions, we offer affordable voice automation for 24/7 customer support. Our AI Voice bot solution is built using NLP and ML technologies to ensure human-like, intelligent conversations with customers. POC available to get a knack test our services. Call us today for a free demo!
