World's No. 1 Cost-effective AI-based
Cloud Telephony Solution


Empower your business with the future of communication - iKonTel

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iKonTel's Full Stack Cloud Telephony Solutions


iKonTel offers cloud telephony solutions that streamline business communication with customers. Services such as Voice Bot, IVR, Voice Broadcasting, Missed Call Solution, Click to Call, Bulk SMS, Transactional SMS, Promotional SMS, SMS Gateway, WhatsApp Chatbot , and Toll-Free Number provide businesses with efficient and effective ways to automate customer interactions, route calls to the appropriate agent, and engage with customers using popular messaging platforms.

Our Cloud Telephony Solutions

Enhances brand reputation, provides free calls for customers.

Reduces human dependency, automates customer interactions for efficiency.

Connects with customers at no cost, provides information faster.

Conveys messages to a wide audience effortlessly and effectively.

Easy for customers to connect with businesses, improves engagement.

Cost-effective way to send mass text messages, high reach.

Personalized automated customer service on a widely-used messaging app.

Transform your customer experience with our intelligent voice bot solutions!

Industry Coverage

Banking

Utilities

SMEs

Start Ups

Healthcare

Tourism

Agriculture

Need Demo? Call Us
+91 88-6785-89-86

See the Difference

Agent Scheduling
Intelligent Call Forwarding
Automated Call Routing
Realtime Analytics
Host Multiple Conference
Call Monitoring & Recording
Number masking
Powerful enterprise applications

Benefits of using Cloud Telephony for your Business



Easy to install, user-friendly
Robust and powerful calling feature
Enable agents to work remotely
Provides secure and integrated communications
Instant resolution of customer queries
Flexible Scalability & Customized Solutions
Successful lead generation for business
Complete Sales and Support Solution
Ensures business efficiency with maximum ROI
Cost-effective, and saves time for businesses
Avail 30 days free trial (worth 1,000 USD)

Reinvent your communications strategy with
iKonTel Cloud Telephony services


Industry Use Cases
Management suite for complete BPO
  • Built-in CRM for seamless experiences
  • Outbound & inbound calling
  • Customer experience and sentiment analysis
  • Automated customer interactions & self-service consoles
Integrated marketing & sales platform for all industries
  • Speech services, voicemail, & personalized messaging
  • Customized feedback channels for call analysis
  • AI-powered IVR & custom API integration
Create a complete virtual PBX ecosystem
  • Host your own call center on the cloud
  • Role-based access & user management
  • Web office, call logs, call management dashboard
  • Enterprise app integration
Build multi-level IVR systems
  • Inbound & Outbound call management suites
  • Handle large call volumes
  • Intelligent call routing
  • Personalize your AI-powered IVRS
  • Real-time analytics and lead management tools
Never miss a single customer query
  • Bespoke IVRS integration
  • Automated Miss Call delivery
  • Integrated email reporting
Get customers to Click-to-call from your website
  • Single click-based calling
  • Website integration with IVR flow
  • OTP based verification & patching
  • Customer privacy & number masking
Reach more people with SMS services
  • Bulk SMS marketing
  • OTP & Transactional SMS
  • Personalized SMS alerts
  • SMS lead generation

Testimonials

This is what our customers saying about our services

We have started our Call center operation from 1st April 2021. This has been feasible because of dedicated efforts putin by Team iKonTel.Appreciate and Thanks your support.

Cloud telephony has helped our business focus on the goals. Many processes are streamlined with iKonTel's expert cloud calling solution. We used Bulk SMS for our promotional campaign and the results were amazing. I would recommend iKonTel's SMS solutions to small and medium businesses to scale up.

Your support and dedication ensured us in timely launch of our Call Center operations.Excellent Job done by iKonTel team.Keep it up and best wishes

iKonTel's cloud calling services are top-notch. They've helped us make our front-end business processes much more effective.

Great support and exceptional technologies. Their IVRS services are brilliant. We surely recommend iKonTel's services to businesses looking for communication tech.

Good customer support and excellent platform

with almost no time or effort for us! The best part was that we could completely trust their team to represent our company professionally with our clients.

"Their innovative Robo Call increased our OCR almost two folds. Thanks for excellent support."

"We have used their SMS, long code, robocall, tinybill, mobile application and contact center services. They are reallt prompt and very customer focucssed."