Understanding the benefits of the Click 2 call feature

April 5, 2021

Among the many benefits of incorporating a Click 2 Call feature, customers can simply click on a button to contact your company directly from your website. This makes communications easier and thus drives more leads to your business.   While you can always have a phone number listed on your website, it’s not likely that

Call Center CRM Software: Core Features & Benefits for Customer Experience with Ikontel

August 24, 2023

  Ensuring the customer interactions run smoothly in this busy corporate world, is more important than ever. That’s where Ikontel steps in. They specialize in innovative CRM systems that make it easier for call centers to manage customer relationships and keep operations running efficiently.   What Ikontel doe