How a toll-free number can help your business to grow

Why use a Toll-Free Number service? Better customer service Toll-Free numbers help connect with customers easily. Toll-free solutions help provide a smooth communication medium to all customers. Right from prospective customers to service issues, the toll-free number can be used by all. You...

Consequence of losing data

  Causes of losing data:   Everybody knows how important data is, be it a personal picture of the vacation you had, or client information. Data loss can be caused due to various reasons. Let us take a look at a few prominent reasons.   1] Human error:  ...

ikonTel- number masking

  Benefits of using the masked contact number   Customer privacy   Anonymous calls and client data privacy is extremely important for all businesses. Number masking solutions will help you protect customer contact details with ease. Moreover, the solutio...

How to choose reliable Cloud telephony systems

  What is Cloud telephony?   Cloud telephony solutions help move all your business-related phone services to the cloud.   The cloud based telephony system will be run through the internet connection. It is a VoIPVoice Ove...

Ikontel offers Reliable call centre CRM services

  Our vast Call centre CRM service offerings   Customer Interaction Management   Email Support   We can set up an email filtering system based on the keywords used in the email body. Agents allocation for specifi...

What is SMS short code & how is it used

  Marketing strategies are reaching over and beyond everyone’s expectations. It started with advertisements in newspapers and evolved to billboards. Technology changed and companies turned towards digital marketing, and now there are numerous ways in which this can be carried out.   One such marketing strategy...

Benefits of Cloud Telephony for SMEs

  More and more businesses are investing in cloud telephony for their communications. This is because cloud calling is cheaper, more reliable, scalable and efficient than telephonic interactions. Especially during the global pandemic of COVID-19 cloud technologies have remained an important part of communication in every industry. Cloud tel...